Where to go in an emergency

Serious mental health crisis

If you or someone you are looking after is experiencing a serious mental health crisis, you should ring 112 or go to the nearest hospital. Instructions on how to go to an emergency department in Finland are located here. 

A list of emergency departments around the country is located here.

A serious mental health crisis would include: Severe suicidality or an attempted suicide Psychosis/ psychotic episode (hallucinations that are distressing); Severe mania (excess energy, no sleeping for 24 hours plus, unusual or dangerous behaviour).

Phone numbers for a crisis

Crisis helpline

The national MIELI Mental Health Finland Crisis Helpline provides assistance in Finnish 24 hours a day (phone +358 9 2525 0111) and in English and Arabic on at certain times, as listed below (phone +358 9 2525 0113). Website is: https://mieli.fi/en/support-and-help/crisis-helpline/

Mieli Crisis hotline: Crisis Helpline in English and Arabic: 09 2525 0113

Mondays and Tuesdays 11 am-3 pm,

Wednesdays 1 pm-4 pm and 5 pm-9 pm,

Thursdays 10 am-3 pm.

Fridays 9 am – 1 pm on 09 2525 0112.

The Crisis Helpline offers help also in Finnish (09 2525 0111), Swedish (09 2525 0112), Ukrainian (09 2525 0114) and Russian (09 2525 0115).

The Crisis Helpline allows you to discuss your thoughts, feelings and situation in life with a crisis worker or a trained volunteer confidentially. You can call anonymously.

Emergency counselling sessions

SOS Crisis Centre Mieli can also provide up to five sessions with a counsellor immediately for those in need. Available in English and other languages: Booking and inquiries: 09 4135 0510 Mon-Thu 9am-12pm and 1pm-3pm. Fri 9am-12pm.

Website: https://mieli.fi/en/support-and-help/sos-crisis-centre/

Other mental health situations

For all other mental health emergencies please go to your local health station, where you will most likely be assessed by a psychiatric nurse before possible referral to a psychiatrist. Your local health station (terveysasema in Finnish) is determined by your residential address.

Further links:

Info Finland information on Mental Health

Mental Health Hub